1. Governing Law & Scope

This Policy is governed by the Information Technology Act, 2000 (including the SPDI Rules, 2011) and aligned with the principles of the Digital Personal Data Protection Act, 2023 (DPDP Act). It applies to all data processed via the rhinobook.in website and its services.

2. Information We Collect

• Automatically collected data: IP address, browser/OS info, pages visited, timestamps, referral URLs.

• Voluntary user data: Name, email, phone number, account credentials, payment details (if applicable), and any content you voluntarily submit such as feedback or forms.

• Retention of Phone Numbers

  We retain your phone number only for as long as necessary to fulfil the purposes for which it was collected — including order confirmation, delivery coordination, and customer support.

  Once these purposes have been met, your phone number will be securely deleted or anonymised, unless retention is required by law (for example, for tax, accounting, or regulatory compliance).

  If you have an active customer account or ongoing service interaction with us, your phone number may be retained until such account is closed or the interaction is resolved.

  In line with India’s Digital Personal Data Protection Act, 2023, we do not keep personal data longer than necessary. If future rules specify fixed retention periods (for example, up to three years from the last interaction), we will comply with such requirements and notify you in advance before any erasure.

• Sensitive data (SPDI): If collected (e.g., passwords, payment info, health data), it will only be processed with explicit purpose and user consent and deleted after it has served its purpose.

3. Purposes of Processing

We may process data for the following purposes:

• Creating and managing user accounts

• Delivering products, services, and support

• Processing payments and transactions

• Sending service updates or marketing communications (with consent)

• Improving user experience and site performance

• Complying with legal obligations and preventing fraud

4. Consent & Legitimate Basis

We collect consent that is free, informed, specific, unambiguous, and withdrawable. You may withdraw your consent at any time. Processing may also occur under “legitimate use” cases defined by Indian law (for example, compliance with legal obligations or emergencies).

5. User Rights

You have the right to:

• Access a summary of your personal data and its processing purposes

• Request correction of inaccurate or incomplete information

• Request deletion of data, unless retention is legally required

• Withdraw consent previously given

• Nominate another person to exercise your rights in the event of incapacity or death

6. Grievance Redress & Officer

We have appointed a Grievance Officer to handle privacy-related concerns:

Contact Us

We aim to resolve all grievances within the timelines stipulated by Indian law. If unresolved, you may escalate to the Data Protection Board of India.

7. Disclosure & Data Transfers

We do not sell or rent your data. We may share it only:

• With trusted service providers (hosting, payments, analytics, etc.)

• If required by law or regulatory authorities

• In connection with a business transition (e.g., merger, acquisition, or asset transfer)

Cross-border transfers, if any, will comply with Indian law and occur only where adequate safeguards are in place or with your consent.

8. Retention

We retain personal data only for as long as necessary to provide services, meet legal obligations, or resolve disputes. Data is securely deleted once it is no longer needed.

9. Security Measures

We implement reasonable security practices and procedures, including administrative, technical, and physical safeguards, to protect your data. However, no online transmission is completely secure, and you acknowledge this risk when using our Website.

10. Data Breach Protocol

If a data breach occurs that may compromise your personal information, we will notify affected users and the relevant authorities as required by law.

11. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age. Parents/guardians should ensure that children do not provide personal information without supervision.

12. Cookies & Analytics

Our Website uses cookies to improve functionality, personalize content, and analyze traffic. You may disable cookies in your browser settings, but some features of the Website may not function properly.

13. Language Accessibility

This Policy is available in English. Upon request, it can be provided in additional Indian languages listed in the Eighth Schedule of the Constitution.

14. Policy Updates

We may update this Policy periodically. Updates will be posted on this page with a new “Last Updated” date. Continued use of our Services after updates indicates acceptance.

15. Retention of Phone Numbers

We retain your phone number only for as long as necessary to fulfil the purposes for which it was collected – including order confirmation, delivery coordination, and customer support.

Once these purposes have been met, your phone number will be securely deleted or anonymised, unless retention is required by law (for example, for tax, accounting, or regulatory compliance).

If you have an active customer account or ongoing service interaction with us, your phone number may be retained until such account is closed or the interaction is resolved.

In line with India’s Digital Personal Data Protection Act, 2023, we do not keep personal data longer than necessary. If future rules specify fixed retention periods (for example, up to three years from the last interaction), we will comply with such requirements and notify you in advance before any erasure.

16. Contact Details

OptimusLogic Systems India Private Limited:
Brindavan, 10, Yashodha Nagar, Jakkur, Yelahanka, Bengaluru 560064


Email: rhinobook@optimuselectronics.com
Phone: +91-96067 06202 

Last Updated: 28th August 2025